What should I do if someone approaches me while on duty requesting medical assistance and is displaying signs of illness?

Ask them if they require an ambulance.  If you do, notify ACT Policing Operations or AOCC and request an ambulance to your location.  If possible, provide any relevant health issues and observations as part of your briefing.  Ensure to keep the person is calm, inform them that an ambulance will be attending and maintain social distancing and operational safety principles.

If the person doesn’t require an ambulance and doesn’t appear in distress or immediate health danger, encourage them to contact the Public Health Information Line (1800 044 599) or the Coronavirus Health Information Line (1800 020 080) or the GP.  Strongly encourage them to return home and commence self-isolation.

During this interaction, remember to maintain social distancing and operational safety principles.